Terms & Conditions

The Welsh Rugby Union has taken all reasonable care in the preparation of the contents on this web site, but makes no representation or warranty of any kind with respect to the operation of the site or the information, content, materials, or products included on this site. To the extent permitted by the applicable law, Welsh Rugby Union makes no warranty, express or implied, as to the accuracy, completeness or currency of the information contained in any of the materials on this web site. Welsh Rugby Union reserves the right to change price, availability and offer information without notice.

Welsh Rugby Union shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this web site.

Welsh Rugby Union reserves the right to decline orders for bulk or high value purchases.

Welsh Rugby Union makes no representation or warranty, express or implied (including, without limitation, warranties as to quality or fitness for purpose) in connection with any product(s) supplied by it or its fulfilment agency under these Terms. In any event, Welsh Rugby Union’ sole liability and the user’s sole remedy for any for any defective product(s) supplied under these Terms shall be the replacement by Welsh Rugby Union for the defective product(s). Welsh Rugby Union shall not be liable for economic or financial loss or any special, indirect or consequential loss or damage whatsoever and howsoever arising.

No exclusions of Welsh Rugby Union liability in these Terms shall apply to any damages arising from death or personal injury caused by the negligence of Welsh Rugby Union or any of it’s directors, employees or agents or fraudulent misstatement.

Indemnity

You agree to indemnify and hold Welsh Rugby Union, and it’s subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable solicitor’s fees, made by any third party due to or arising out of content you submit, post to or transmit through the Site, your use of the site, your connection to the Site, your violation of the Terms and Conditions, or our violation of any rights of another person or entity.

HTML links

Some hyper text (HTML) links on this website lead to websites, which are not under the control of Welsh Rugby Union. Accordingly, Welsh Rugby Union makes no representation or warranty concerning the content of these web sites and accepts no responsibility or liability in respect of the material on any web site, which is not under Welsh Rugby Union’ control. Welsh Rugby Union is providing these hypertext links to you only as a convenience, and the inclusion of any such hypertext link does not imply an endorsement by Welsh Rugby Union of the linked site or imply any relationship between Welsh Rugby Union and the Hyper-linked organisation or individual.

New Store Offer

Get 20% off all full price products in the new Cardiff Arms Store on Westgate Street using the voucher found in the Western Mail and in all match programmes throughout the Autumn series. Vouchers are valid until 29th November 2009. The discount is not valid online, on sale items, or with any other promotion or offer.

Food Products

We try to check all of the food products to see if the manufacturer has given any information about whether or not the product contains nuts. Where there is such information we have reproduced it on the website. The statement that a sweet contains nuts, may contain traces of nuts or the lack of any statement is a reflection of the status of the sweet to the best of our knowledge and should be treated as such. As a result of the manufacturing processes involved in sweet production, the fact that we have to change suppliers from time to time in order to provide a constant supply of sweets and the fact that some of the items that we use in the shop may be used for several sweets (e.g. the scales that we use) it is impossible for us to state absolutely that any sweet is guaranteed 100% free of any traces of nut. We have provided the information about nuts as a service to our customers - as an improvement on having no such information on the site. We will recheck ingredient listings periodically but, as a result of manufacturers changing ingredients or in case that we need to to source sweets made by an alternative manufacturer for supply reasons, the nuts information shown on the site should be viewed as "correct to the best of our knowledge" - whilst we do our best to ensure that it is correct we can not guarantee that this will be the case 100% of the time,

Shirt Printing/Boot Personalisation

Please note that at busy periods shirt printing and boot personisation can take up to 6 working days until the item is dispatched.

We try our very best to get them out as soon as possible.  

Postage Zones

World Zone 1:

Brazil, Canada, Cuba, Egypt, El Salvador, Ghana, Hong Kong, India, Iraq, Jamaica, Mexico, Pakistan, Peru, South Africa, USA, Zambia, etc.

World Zone 2:

Australia, China, Japan, New Zealand, etc.

Governing law and jurisdiction

This web site is controlled and operated by Welsh Rugby Union from it’s offices in Wales. We make no representation that materials on this Site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Customers who access this web site from locations outside the United Kingdom do so at their own risk and on their own initiative and are responsible for compliance with local laws, to the extent that any local laws are applicable. All terms and conditions contained on this web site shall be governed by and constructed in accordance with English and Welsh Law. By using this web site, you hereby submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any dispute arising under or in connection with these Terms or your use of this web site.

Nothing in these terms shall in any way be deemed to restrict or affect your statutory rights under English and Welsh law.

Competition Terms & Conditions

1. To enter a competition you must be:
(a) UK resident; and
(b) 18 years old or over at the time of entry.
2. Competitions are not open to employees (or members of their immediate families) of Welsh Rugby Union (WRU) or Millennium Stadium PLC.
3. Entries will only be made through the WRU Online Store unless stated.
4. Entry by e-mail is not accepted.? No responsibility can be accepted for entries that are lost or delayed, or which are not received for any reason (i.e. payment).
5. The winner will be drawn at random through by a WRU official.
6. The closing date is as specified in each competition, and WRU reserves the right to amend the competition end date at any time.
7. If you win a competition, we will notify you by e-mail and/or telephone. The WRU decision will be final, and no correspondence will be entered into.
8. You can find out who has won a particular competition by sending a stamped addressed envelope, marked with the name of the competition to WRU Merchandise, Gate 4, Millennium Stadium, Westgate Street, Cardiff, CF10 1NS.
9. The prize will not be transferable to another person.
10. No part of a prize is exchangeable for cash or any other prize.
11. If an advertised prize is not available, we reserve the right to offer an alternative prize of equal or greater value.
12. This competition is being run by WRU Merchandise, Gate 4, Millennium Stadium, Westgate Street, Cardiff, CF10 1NS ("WRU").
13. Please read our Privacy Policy which tells you how we use any personal information we may collect about you by entering a competition.
14. WRU reserves the right to amend these rules at any time. WRU may also create rules which will apply to a specific competition only. If we do this we will publish the amended competition rules and/or specific competition rules on the relevant competition page.
15. Prize winners will be issued with details of how to claim their prizes on announcement of their win.