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Terms And Conditions

Terms and conditions

Welcome to The Welsh Rugby Union Official Online Store at store.wru.co.uk. Please read the following terms and conditions (the “Terms and Conditions”) carefully before using this website. By using this website or any sub-site accessible on this website, the user ("user" or "you") accepts, without limitation or qualification, the Terms and Conditions set out below and any additional Terms and Conditions set out in any sub-site. If you do not agree to these Terms and Conditions, you should exit the website.

Ownership and Operation

The Welsh Rugby Union Official Online Store at store.wru.co.uk is operated by Fanatics (International) Ltd. ("Fanatics" or “us”) and your contract is with Fanatics. Fanatics is a company incorporated in England and Wales with company number 5933624 whose registered office is at Greengate, Middleton, Manchester, M24 1FD. Fanatics VAT number is 234152733

Registration

You will need to register with Fanatics to place an order for products through this website. In return for allowing you to use the Fanatics website and benefiting from our services, you agree that any information you provide us about yourself at any time will be true, accurate, current and complete and that you will ensure that this information is kept accurate and up to date. If incorrect information is supplied, any contractual obligation Fanatics has is immediately null and void.

Conditions of Registration

If you are under 18, you must ask your parents or a guardian before you:
1. E-mail the website, or ask Fanatics to e-mail anything to you;
2. Send in any information to Fanatics;
3. Buy anything online

By continuing to use this website and any of the services offered, you are confirming that you have received the consent of your parents or a guardian. PLEASE NOTE that all minors are recommended to discuss these terms and conditions with their parents before they complete the registration process.

Miscellaneous

The Terms and Conditions together with our Help Section and Privacy Policy contain the full and complete understanding between Fanatics and you. No advice or information, whether oral or written, obtained by you through or from the website or from any conversations with our staff will operate to vary these terms and conditions.
The Terms and Conditions together with our Help Section and Privacy Policy and all contracts made under them shall ensure for the benefit of any successors and assignees of Fanatics.

Email Service

In situations where Fanatics gives you the option to subscribe to its email service which will update you with news or information which it considers to be of interest to you, your use of the content received through the email service will be subject to these Terms and Conditions.

Jurisdiction

These Terms and Conditions and any contracts made under them are governed by and shall be governed and construed in accordance with the laws of England and Wales whose courts shall be courts of non-exclusive competent jurisdiction.

Website Terms and Conditions

Copyright

All content included on this website including but not limited to website design, text, graphics, audio clips, visual clips, logos, button icons and the selection and arrangement thereof is the property of The Welsh Rugby Union Official Online Store at store.wru.co.uk, Fanatics or its content suppliers and is protected by UK and international copyright laws.
All software used on this website is the property of The Welsh Rugby Union Official Online Store at store.wru.co.uk and Fanatics and is protected by UK and international copyright laws ALL RIGHTS ARE RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this website for the purposes of placing an order with Fanatics and using this website as a shopping resource only. Any other use of materials on this website including but not limited to reproduction for purposes other than those noted above, modification, distribution, transmission, broadcasting, republication, downloading or uploading without the prior written permission of Fanatics is strictly prohibited.

Notification of Copyright Infringement

Fanatics will, in appropriate circumstances, terminate the accounts of users who infringe the intellectual property rights of others. If you believe that your work has been used or copied in a way that constitutes copyright infringement, please provide our Legal Department with a notice (“Notice”) containing the following elements:
• A physical or electronic signature of the person authorised to act on behalf of the owner of the copyright interest that is alleged to have been infringed;
• A description of the copyrighted work or works that you claim have been infringed and which you request to be removed from the site;
• A description of the location of the material that you claim is being infringed;
• Information sufficient to permit Fanatics to contact you, such as your physical address, telephone number and e-mail address;
• A statement by you that you have a good faith belief that the use of the material identified in your Notice in the manner complained of is not authorised by the copyright owner, its agent, or the law;
• A statement by you that the information in your Notice is accurate and that you are the copyright owner or are authorised to act on the copyright owner's behalf.
You can notify Fanatics of any claims of copyright infringement at the following address:

Welsh Rugby Union Official Online Store
Attn: Legal Department
Stubbs Mill,
3 Upper Kirby Street,
Manchester,
England
M4 7EJ


Trademarks

Fanatics and all page headers, custom graphics and button icons are service marks, trademarks, and/or trade dress of Fanatics. All other trademarks, product names and company names or logos cited herein are the property of their respective owners. You are not permitted to use the Welsh Rugby Union Official Online Store Trademarks, Fanatics Trademarks or Third Party Trademarks without the prior written consent of Fanatics or such third parties that may own the Trademarks. For further information on intellectual property matters contact our Legal Department: Welsh Rugby Union Official Online Store .. For further information on intellectual property matters contact our Legal Department:

Welsh Rugby Union Official Online Store
Attn: Legal Department
Stubbs Mill,
3 Upper Kirby Street,
Manchester,
England
M4 7EJ

Content Supplied by Users

If you send communications or materials to this website by electronic mail or otherwise, concerning any comments, questions, suggestions or the like, all such communications are, and will be treated as, non-confidential and non-proprietary. Thus, you give up any claim that any use of such material infringes any of your rights including without limitation moral rights, proprietary rights or any other right, including the right to approve the way in which Fanatics uses such material.
Any material submitted to this website, may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used on a royalty free basis by Fanatics anywhere in the world, in any medium, in perpetuity. Please note that this provision does not relate to any personal data that you submit which will be dealt with in accordance with the provisions of this website's 'Privacy Policy' which is part of these Terms and Conditions.

Amending the Terms and Conditions of Use

Fanatics may add to, change or remove any part of these Terms and Conditions at any time. When material changes are made to the Terms and Conditions, a notice will be published on the home page of the Fanatics website notifying users that such changes have been made. By continuing to use this website after the publication of such a notice, you are indicating your acceptance of those changes. Fanatics may add, change, discontinue, remove or suspend any other content displayed on this website, including features and specifications of products and services described or depicted on the website, temporarily or permanently, at any time, without notice and without liability. We treat your privacy very seriously. Fanatics Privacy Policy provides details about the type of information we may collect from you and details of how we may use this information. You are asked to read our Privacy Policy, which forms a part of these Terms and Conditions and sets out the way in which your personal data is handled.

Use of the Site

You agree that you will only use our website in a way which is consistent with the Terms and Conditions and which complies with applicable laws and regulations. In particular you agree that you will not use this website to upload or send any material which contains software viruses or other codes, files or programmes designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment or in any other manner which would interfere with or disrupt this website. You acknowledge that this website and any goods that you obtain from our website are provided for your personal use only and may not be used for any commercial purposes or distributed commercially without our permission.

Links

Fanatics may provide links to websites owned by Fanatics and associated companies from time to time and/or websites that are owned by third parties that are not connected with Fanatics including other websites owned by the Welsh Rugby Union Official Online Store at store.wru.co.uk. All links are provided for your convenience only. Access to websites that are owned by third parties is at your own risk and none of the Welsh Rugby Union Official Online Store or Fanatics has any responsibility or liability for such third party websites.

Availability

Fanatics will use all reasonable endeavours to ensure that this website is fully operational at all times. However we cannot guarantee that the website will be fault free. In particular, access to this website may be interrupted or restricted to allow for emergency or routine repairs or maintenance to be carried out or the introduction of new facilities or services.
Further, by using this website and any sub-site, you acknowledge and agree that the Internet uses elements and relies upon services, input and facilities which are not within the control of Fanatics and if Fanatics is totally or partially prevented or delayed in the performance of any of its obligations in providing a particular service, such a situation will constitute a 'force majeure' and Fanatics shall be excused the performance for so long as such a situation endures.
For the purposes of these Terms and Conditions, the term 'force majeure' shall be deemed to include any cause affecting the performance by Fanatics of its obligations arising from or attributable to acts, events, omissions or accidents beyond the reasonable control of Fanatics and in particular, but not by way of limitation, shall include strikes, lock-outs, other industrial action, actual or threatened terrorist action, civil commotion, riot, crowd disorder, invasion, war, threat or preparation for war, fire, technical or power failure, software, hardware or telecommunication or other network failures, interruptions, disruptions or malfunctions, explosions, storm, flood, earthquake, subsidence, structural damage, epidemic or other natural or physical disaster, any legislation, regulation, rule or ruling of government, court or any competent authority. Fanatics reserves its right to restrict, suspend or terminate your use of this website or any of our services at any time if we believe, in our absolute discretion, that you have breached these Terms and Conditions.
You agree to indemnify, defend and hold Fanatics, The Welsh Rugby Union Official Online Store at store.wru.co.uk, all of their associate companies, their directors, employees, information providers, licensors and licensees, officers and partners, (collectively, the "Indemnified Parties") harmless from and against any and all liability and costs (including, without limitation, legal fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms and Conditions. You will co-operate as fully as reasonably required by Fanatics, The Welsh Rugby Union Official Online Store at store.wru.co.uk, as the case may be, in defence of any claim. Fanatics, The Welsh Rugby Union Official Online Store at store.wru.co.uk reserve the right, at their own expense, to assume the exclusive defence and control of any matter and you shall not in any event settle any matter without the written consent of Fanatics, The Welsh Rugby Union Official Online Store at store.wru.co.uk.

Alterations

We may amend this website and our services in any way and at any time with or without notice to you.

Complaints and Comments

If you have any complaints or comments about our website or any of the products supplied to you, please contact the Welsh Rugby Union Official Online Store at store.wru.co.uk through the Contact Us section on the website. Alternatively, you can call us Monday-Friday between 8am and 10pm local UK time. UK customers should call 0333 014 5343. Customers from outside the UK should call + 44 (0)333 014 5343

Limitation of Liability

To the fullest extent permitted by applicable laws, The Welsh Rugby Union Official Online Store at store.wru.co.uk or Fanatics nor any of their respective directors, employees, affiliates or other representatives will be liable for loss or damages arising out of or in connection with the use of, or inability to use, the materials in and/or facilities or services offered through this website, including, but not limited to, indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties, even The Welsh Rugby Union Official Online Store at store.wru.co.uk and/or Fanatics have been advised of the possibility of such loss or damages or such loss or damages were reasonably foreseeable. If this clause is unenforceable in whole or in part in any jurisdiction due to relevant laws, then in no event shall Fanatics total liability to you for all damages, losses, and claims (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you, if any, for accessing this website.

Disclaimer> This website and its contents are provided without any representations or warranties of any kind, either express or implied. Fanatics, The Welsh Rugby Union Official Online Store at store.wru.co.uk. disclaim all representations and warranties, including by way of example but not limitation, as to fitness for a particular purpose, to the fullest extent permitted by applicable laws. In addition, Fanatics and The Welsh Rugby Union Official Online Store at store.wru.co.uk do not represent or warrant that the information and/or facilities accessible via this website are accurate, complete or current, or that this website will be free of defects, including, but not limited to, viruses or other harmful elements. The user of this website assumes all costs arising as a result of the use of this website. We make no representation that materials on this Site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Customers who access this website from locations outside the United Kingdom do so at their own risk and on their own initiative and are responsible for compliance with local laws, to the extent that any local laws are applicable. Nothing in these Terms shall in any way be deemed to restrict or affect your statutory rights under English law.

Terms and Conditions of Purchase


Purchasing Goods

Your order is accepted and a contract is formed when we dispatch the goods you have ordered and not before. For instance, a contract is not formed at the point when we take payment for the goods you have ordered, nor when you receive our confirmation of your order. Until the goods are dispatched we may reject, and you may cancel, the order.
Exceptions apply to orders for personalised items and goods made to your order which, in most cases, cannot be cancelled by you once you have received email confirmation of your order. Following formation of the contract we shall continue to own any goods ordered until we have received payment in full from you even though the goods may have already been delivered to you.
Any goods supplied will conform to the contract.
The Help Section tells you how to order and pay for products. It also addresses any questions you might have about delivery of your products, your right to cancel orders or return faulty products to us and our quality assurance.

Multiple Promotions

Please note that any promotions/offers on the website cannot be used in conjunction with any other discounts. Fanatics reserves the right to decline orders for bulk or high value purchases and to change price and availability information without notice.

Pre-Ordering items from Fanatics

Fanatics will pre-authorise and charge for all pre-orders at the time the order is placed. The reason is to ensure that stock is allocated against your order and to provide sufficient time to pick, pack and customise the order (where applicable) in time for the launch date. It is also sometimes necessary for the customer to confirm details contained within the order. Gift Vouchers

Gift vouchers are not currently sold on or reedemable at the Welsh Rugby Union Official Online Store.

Gift vouchers may be purchased at the Official Welsh Rugby Union Store (located at 8 Westgate Street, Cardiff, CF10 1NS) and are only redeemable on retail goods and services in store. Customers must be over 18 years old to purchase or redeem gift vouchers. Vouchers may be used as full or part payment for purchases at the Store. Vouchers cannot be redeemed online, over the phone, at the Ticket Office or on match day tickets, hospitality, stadium tours or at any other place or on any other goods or services that are not available for sale at the Official Welsh Union Rugby Store. Store gift vouchers expire 12 months from their date of issue. Vouchers are non-transferrable or negotiable and cannot be exchanged for cash. If a purchase is made using gift vouchers, change will be given in gift vouchers, unless the change is under £5. If you have made a purchase by gift voucher and you would like to return your purchase, refunds will be paid in the form of gift vouchers.

Please note that if a gift voucher has not been registered as ‘sold’ on our system then we reserve the right to not accept it. We reserve the right to not accept damaged or defaced vouchers or vouchers we believe have been tampered with. We reserve the right to change these terms from time to time without notice and to take appropriate action including cancellation of the voucher if, at our reasonable discretion, we deem such action necessary.

Promotional Voucher Codes

Occasionally the Welsh Rugby Union Official Online Store may produce exclusive vouchers, offers and discounts for our valued customers and email subscribers - sign up to our newsletter to stay up to date with current offers and promotions.

Where you have a valid promotion code, the following additional terms and conditions apply on the discounts:

* When more than one promotion is running at the same time – only the highest value offer will be valid. Multiple promotions or offers cannot be used simultaneously.
* Discounts will only be available on order values over the amount stated in the offer.
* Discounts are only valid until the date published.
* Discounts are only redeemable for purchases made on this website (store.wru.co.uk).
* Discounts are not refundable.
* Only one discount/promotion/offer may be used per customer per transaction.
* We reserve the right to end any discounts, promotion or offer at any time including prior to the advertised end date without notice.

If you have any problems redeeming a gift voucher (in store) or promotional voucher code (online), please contact our Customer Service team on the numbers below:
* Customers within UK: 0333 014 5343
* All other customers: +44 (0)333 014 5343

Competitions

From time to time, the Welsh Rugby Union Official Online Store will run competitions to win prizes including match tickets, signed merchandise, and many more. The below terms and conditions will apply to all such competitions.
* Competitions are open to participants over the age of 18. If you are younger than 18, you should obtain permission from your parents or guardian before entering the competition. Prize draws are not open to employees of the Promoters, their families, agencies and anyone to whom they are professionally connected.
* Only one entry may be recorded per person. The winner will be randomly drawn from the qualifying competition entrants.
* The winners will be informed after midday (GMT) on the closing date of the competition. If the winner cannot be contacted, fails to confirm acceptance of the prize or cannot make use of the prize for any reason, the Promoters reserve the rights to select an alternative winner.
* The Promoters decision is final and no correspondence will be entered into.
* The prize is non-transferable and no cash alternative will be given.
* The winner agrees not to sell, offer to sell or use the prize for any commercial or promotional purpose (including placing the prize on an internet auction site).
* By entering you agree that if you are chosen as a prize winner, you will allow the Promoter to use your name, photograph, video, voice recording and general location for their publicity and news purposes during this and any future promotions or advertising.
* The Promoters reserve the right to change, alter or withdraw the competition at any time.
* To the maximum extent permitted by the law, the Promoters shall not be liable for any claims or actions of any kind whatsoever for damages or losses to persons and property which may be sustained in connection with the receipt, ownership and/or use of the prize.
* The Promoter will use the information which you provide or which we obtain from our dealings with you, to administer the competition. We may also use it to tell you about our products and offers, and for market research including analysis and development of our products and customer relationships.
* Acceptance of the rules is a condition of entry and the entry instructions form part of the rules.
* If any of these terms and conditions are found by a competent court or other competent authority to be void or unenforceable, that term or condition shall be deemed to be deleted and the remaining terms and conditions shall continue in full force and effect.
* To enter offline with no minimum spend or qualifying purchase, send your name and address to: Welsh Rugby Union Online Store Customer Services, c/o Fanatics, Greengate, Manchester, England, M24 1FD. Only one entry per stamped mailed envelope. Entries must be received by midday (GMT) on the indicated closing date. Bulk entries or entries sent through trade, consumer groups, agents or third parties will not be accepted.
* These terms and conditions shall be governed and construed in accordance with the laws of England. Any dispute arising is subject to the exclusive jurisdiction on the courts of England. Promoter: Fanatics, Greengate, Middleton, Manchester, M24 1FD.

Win 2 x Hospitality Tickets to see Wales vs Italy in the NatWest 6 Nations (3pm, 11th March 2017)

Simply make any purchase In Store or Online (at http://store.wru.co.uk) between Thursday 25th January – Friday 9th February 2018 to be entered in to the draw.

In addition to the standard Terms & Conditions above, the following clauses shall apply to this competition:

* Qualifying criteria: In Store: make any purchase between 25/01/18-09/02/18 at the Official Welsh Rugby Union Store (at 8 Westgate Street Cardiff, CN10 1NS) and provide your contact details at the till point to be automatically entered in to the draw; Online: make any purchase at http://store.wru.co.uk between 9am (GMT) on 25/01/18 and 11.59pm (GMT) on 09/02/18 to be automatically entered in to the draw.

* The prize: 4 x hospitality tickets to the Wales vs Italy NatWest 6 Nations fixture at Principality Stadium Cardiff on 11th March 2018 at 3pm (GMT); 2 x tickets (one pair) will be allocated to the instore qualifying entrants and 2 x tickets (one pair) will be allocated to the online qualifying entrants.

* The prize is limited to the above and excludes all other non-listed expenses (including but not limited to travel to and from Principality Stadium, travel insurance, personal expenses/spending money, food and drinks above and beyond that supplied as part of the hospitality package).

* The winner will be contacted via telephone or email within 5 days of the closing date of the competition. If the winner cannot be contacted, fails to confirm acceptance of the prize or cannot make use of the prize for any reason, the Promoters reserve the rights to select an alternative winner.

* Only one entry may be recorded per person per qualifying purchase. The winner will be randomly drawn from the qualifying competition entrants.

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