When will my order arrive?
UK orders are dispatched using Royal Mail and they will take 5–7 days* for delivery.
All orders to the EU are dispatched via the Royal Mail using their ‘International Tracked & Signed’ service and they will take 5–14 days* for delivery
All orders to countries outside the EU are dispatched via the Royal Mail using their ‘International Tracked & Signed’ service and they will take 7–20 days* for delivery
*all delivery times are estimated and are not guaranteed. Local holidays, busy periods/seasons and exceptional circumstances may extend these times.
For every other information please check here.
What should I do if I haven’t received my package?
If you haven't received your package, please write an email at customercareWRU@macron.com
Which are the shipping costs?
For every information, please check here.
I need my goods to be delivered outside the UK. Are there any other charges?
In some countries, customs or import duties are applied once the package reaches its destination. Additional charges for customs clearance must be paid by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary from country to country; our advice would be to contact your local customs office for further details.