What shall I do if I received a faulty item?

We can replace any faulty item or an item that has been damaged in the post. 

We do try and package our orders appropriately but at times items can get damaged in transit. 

Please contact our team on 02920 822309 or at onlineshop@wru.co.uk, who will advise you on how to return the parcel.

Please ensure that you let us know your order ID, name and address of the order and if possible attach an image of the faulty product.