Customer Services - Contact Us

The WRU Official Store is operated under licence by Macron Wales Retail Limited.

Contacting Us by Email

We are happy to answer queries on products, orders and anything else about the online store at the below address:

customercareWRU@macron.com

We endeavour to respond to all emails within 24 hours.

Contacting Us by Phone

If you'd like to speak to one of our friendly advisors, please contact us on +44(0)2920 302018

Our opening times are 9.30am to 5.30pm Monday-Friday. Outside of these hours, please send us an email and we'll get back to you swiftly.

Please note: Phone lines are closed on UK Bank Holidays.