Customer Services - Contact Us

The WRU Official Store is operated under licence by Macron Wales Retail Limited.

Contacting Us by Email

We are happy to answer queries on products, orders and anything else about the online store at the below address:

customercareWRU@macron.com

We endeavour to respond to all emails within 24 hours.

 

*********BLACK FRIDAY ORDERS*********

Our warehouse colleagues and carrier partners are working hard to process a very high volume of orders hence our deliveries may take a little longer than usual. Rest assured our dispatch team are working hard to process your order as soon as possible.

Please allow up to 10 days for your order to be delivered. If your order hasn’t been delivered by the 10th day please contact customercareWRU@macron.com.